Fbi77 Privacy Policy

1 Introduction

Fbi77 (referred to as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We believe your personal data privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy explains what types of data fbi77 collects, why it is collected, how it is used, and how it is kept secure. Reading this document will give you a full understanding of how fbi77 manages your information.

Please read this Privacy Policy carefully before using our platform. If you have any questions, our support team is always ready to help.

2 Data Collection

Fbi77 collects data in two main ways — information you provide directly, and information gathered automatically as you use the platform.

Information you provide directly:

• Registration Details: Name, mobile number, date of birth, and username.
• Identity Verification: National ID or other government-issued identification details (as part of the KYC process).
• Payment Information: Mobile banking number (Mobile Banking, Nagad, Rocket) and transaction history.
• Contact Information: Records of conversations with the support team.

Automatically Collected Information:

• Device Information: Device type, operating system, and browser details.
• Log Data: IP address, login time, and session duration.
• Gameplay Data: Game history, betting patterns, and win/loss records.
• Cookies & Tracking: Navigation patterns and preferences on the site.

3 Purpose of Data Use

Fbi77 uses the data it collects for specific, legitimate purposes only. We never misuse your information.

1. Account Management: For registration, login, and profile updates.
2. Service Delivery: For game management and processing deposits and withdrawals.
3. Security Assurance: For fraud prevention, detection of multiple accounts, and account security.
4. Legal Obligations: To meet Anti-Money Laundering (AML) and KYC requirements.
5. Customer Support: To respond to your complaints and questions.
6. Promotions & Bonuses: To send you relevant offers based on your preferences (with your consent).
7. Service Improvement: For data analysis to improve your platform experience.

4 Data Sharing & Disclosure

Fbi77 does not sell your data. However, limited information may be shared in specific circumstances:

Data may be shared when:

• Payment Processor: To process transactions, necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.
• Game Provider: Limited data may be shared with licensed game studios for the operation of specific games.
• Legal Requirements: Data may be disclosed in response to a court order or directive from a regulatory authority.
• Fraud Prevention: Fraud data may be shared with industry security organizations.
• Business Transfer: Data may be transferred in the event of a company merger or acquisition.

Before sharing any data with third parties, fbi77 ensures they maintain the same level of data protection. We require all our partners to comply with our privacy standards.

5 Cookies & Tracking

Fbi77 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your language preference and account settings.
• Analytics Cookies: Used to understand which sections of the site you spend the most time on.
• Performance Cookies: Helps monitor website speed and performance.

You can delete non-essential cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

6 Data Retention Period

Fbi77 retains your data only for as long as necessary. In general:

Data Type	Retention Period
Account Information	For the duration of the active account + 5 years
Transaction Records	7 Years (Legal Requirement)
Gameplay History	3 Years
Support Conversations	2 Years
Log Data	12 Months
Cookie Data	Until the session ends or a maximum of 1 year

Once the above retention periods expire, data is securely deleted or fully anonymized. Retention periods may be extended where required by legal obligations.

7 Your Rights

Under fbi77's Privacy Policy, you have the following rights over your personal data:

To exercise any of these rights, contact our support team. We will respond to your request within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests.

8 Children's Privacy

Fbi77 is an 18+ platform. We do not knowingly collect data from anyone under 18. Age verification is in place at registration, and additional identity documents may be requested in suspicious cases.

If we discover that information from a minor has been collected inadvertently, we will immediately close the account and delete the associated data. Parents or guardians are welcome to contact us regarding this matter.

9 Security Measures

Fbi77 follows the highest industry security standards to protect your data. Our security framework operates across the following layers:

• Technical Safeguards: 256-bit SSL/TLS encryption, firewall protection, DDoS mitigation, and regular security patch updates.
• Access Controls: Only authorized personnel can access specific data. All access is logged.
• Regular Audits: Regular system audits are conducted by third-party security experts.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to add an extra layer of security to your account.
• Data Backup: Your data is regularly backed up to secure storage.
• Incident Response: A dedicated team is on standby to respond quickly to any security incidents.

Please note that no system on the internet is 100% secure. You also play a role in keeping your account safe — use a strong password, never share your login details with anyone, and be cautious when using public Wi-Fi.

10 Policy Changes

Fbi77 may update this Privacy Policy from time to time. Changes may be driven by:

• Adding new services or features.
• Legal or regulatory changes.
• Changes to business operations.
• Improvements based on user feedback.

Registered members will be notified in advance of any significant changes via platform notifications. The effective date of the updated policy will be stated at the top of the page. Continued use of the platform after a new policy takes effect will be considered as your acceptance of the changes.

11 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch. Our dedicated privacy team is available 24/7.

We typically respond to all privacy-related requests within 3–5 business days. For urgent matters, please use our live chat support.